01
Discover
Map where work happens and where friction lives.
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Framework · Proof artifact
Strategic framework · AI adoption6 min read
Your AI pilot worked. Six months later, is anyone still using it?
A six-step operating model that turns AI capability into workflow change that holds after the pilot.
AI-Supported LearningWorkflow TransformationOperational Enablement
Enterprise SystemsSaaS
At a glance
Problem
AI pilots faded once leadership stopped watching.
Answer
Six steps: Discover, Assess, Prioritize, Design, Pilot, Scale.
Result
Adoption that lasted past the pilot, with less tool churn.
Workflow mappingReadiness scorecardRole-design canvasPilot playbooksCapability metrics
02Operating model
Six steps from curiosity to measurable adoption.
02
Assess readiness
Score workflows on clarity, value, sensitivity, and governance.
03
Prioritize
Pilot where impact, fit, and risk align.
04
Design human + AI
Decide what's automated, assisted, or stays human.
05
Pilot and enable
Treat it as behavior change, not a tool rollout.
06
Govern and scale
Guardrails, measurement, and sustainment so adoption holds.
Atmosphere · Human in the loop
The work stays human. The system listens, supports, and gets out of the way.
03Experience principles
What the framework protects.
Reduce friction
In the work itself, not just the interface.
Protect judgment
Where it matters most.
Redesign the flow
AI fits the work, not the other way around.
Governance as design
Guardrails shape the workflow from day one.
Measure capability
Not just usage — capability, adoption, transformation.
Sustain the change
An operating model that keeps moving.
System impact
What the operating model produces.
Qualitative outcomes the framework is designed to make repeatable — observed across pilots and the patterns it codifies.
Workflow
Adoption lives inside the work.
Judgment
Human judgment stays where it matters.
Scale
One model extends beyond a single team or tool.
See it applied
Concept dashboards and artifacts live in the Lab.
The thread
Integrating new capability into the workflow itself — so adoption becomes operational behavior, not a tool rollout.
